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Uploading AA message on NBX

MrGarrison
Occasional Visitor

Uploading AA message on NBX

version R6_5_22



The file format is 8KHZ, PCM 16 bit mono



When uploading this to the NBX I get the error :



Compression formats of the file and the NBX system do not match!



file's compression format : ADPCM



NBX's compression format: ADPCM



 



I have uploaded the same file to another NBX with no problem.



 



Any ideas?



 



1 REPLY
merlin_1
Super Advisor

Re: Uploading AA message on NBX

The NBX  uses adpcm  compression . Some files come in either G711 ( no compression ) or G729 variants ( 8 K compression ) . Ir sounds like you MUST change your file to ADPCM compression . Your other format attributes are ok .