IP Telephony - NBX
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Uploading AA message on NBX

Occasional Visitor

Uploading AA message on NBX

version R6_5_22

The file format is 8KHZ, PCM 16 bit mono

When uploading this to the NBX I get the error :

Compression formats of the file and the NBX system do not match!

file's compression format : ADPCM

NBX's compression format: ADPCM


I have uploaded the same file to another NBX with no problem.


Any ideas?


Super Advisor

Re: Uploading AA message on NBX

The NBX  uses adpcm  compression . Some files come in either G711 ( no compression ) or G729 variants ( 8 K compression ) . Ir sounds like you MUST change your file to ADPCM compression . Your other format attributes are ok .