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06-21-2010 08:58 AM
06-21-2010 08:58 AM
Uploading AA message on NBX
version R6_5_22
The file format is 8KHZ, PCM 16 bit mono
When uploading this to the NBX I get the error :
Compression formats of the file and the NBX system do not match!
file's compression format : ADPCM
NBX's compression format: ADPCM
I have uploaded the same file to another NBX with no problem.
Any ideas?
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06-23-2010 08:02 AM
06-23-2010 08:02 AM
Re: Uploading AA message on NBX
The NBX uses adpcm compression . Some files come in either G711 ( no compression ) or G729 variants ( 8 K compression ) . Ir sounds like you MUST change your file to ADPCM compression . Your other format attributes are ok .