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V3001 auto-attendant problem

kollA
Occasional Advisor

V3001 auto-attendant problem

Aloha



I have a problem with my "open" "closed" times for the auto-attendant on/in a V3001 with 6.0.63



The business hours seem to be set correctly.



The "open" and "closed" times seem correct.



The system is set to auto change and manual time set.



Only the "open" message is playing..at all times of day.



 



Do these have to be re-activated after a system restore?



 



Mahalo



2 REPLIES
nutrie
Advisor

Re: V3001 auto-attendant problem

Did you record the Open Greeting under System Wide Greetings?



Listen to each of the prompts to make sure you didn't record them goofy?



Are timed routes overriding the System Mode?



 



merlin_1
Super Advisor

Re: V3001 auto-attendant problem

How did you make out ? we changed our stuff to HP so I was down for a few days .....