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тАО05-12-2011 03:23 AM
тАО05-12-2011 03:23 AM
bussiness hours stopped
Anyone got any idea why an nbx 100 using 6.0.63 would stop using the business hours. we only use open and closed but at 5pm it does not go to closed. have checked it is on automatic. Have tried forcing it to closed but it still goes to the open ext. if i dial the closed ext number it goes to the right place but cant force it or get it to go automatically.
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тАО05-13-2011 06:58 AM
тАО05-13-2011 06:58 AM
Re: bussiness hours stopped
Do you have a timed route in your dialplan that conflicts with the business hours?...
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тАО05-13-2011 07:36 AM
тАО05-13-2011 07:36 AM
Re: bussiness hours stopped
no there are no timed routes just open at 9am close at 5pm set in business hours bri group1 goes to 452 daytime huntgroup closed goes to 552 nigttime aa. worked fine for ages now just wont switch over.
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тАО05-13-2011 08:00 AM
тАО05-13-2011 08:00 AM
Re: bussiness hours stopped
ok.. It was worth a shot :)
Can you check the Sytem Mode (System-Wide Settings/Business INformation/System Mode) and make sure it is set to Automatic???
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тАО06-06-2011 06:49 AM
тАО06-06-2011 06:49 AM
Re: bussiness hours stopped
How did you make out ? What did you find out ?