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dial plan editor and missing/lost license key

greg24
Regular Advisor

dial plan editor and missing/lost license key

Hi,



I downloaded the latest dial plan editor for my NBX 5000 and I am being prompted for a license key.  I do not have a license key.  The previous admin had dial plan editor 1.5.  Can I get the key from that?  If not, where can I get the key?



Thanks,



 



3 REPLIES
merlin_1
Super Advisor

Re: dial plan editor and missing/lost license key

All licenses are handled by our Customer Support Group .



 



Call in and open a case



800 876-3266



greg24
Regular Advisor

Re: dial plan editor and missing/lost license key

Thank you.



 



greg24
Regular Advisor

Re: dial plan editor and missing/lost license key

Well the short version is the software asks for a license key but really wants my activation key from my NBX R6.0 Software Site License.



Can you talk to the software developers about possibly changing license key activation and mention it wants the activiation key from the NBX software?



Thanks



This message was edited by gregw on 12-11-09 @ 2:22 PM