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eXchange Call Center Software

Hunter_CH
Regular Visitor

eXchange Call Center Software

Hi there,

I ran into a problem here in the office. We have a license key and USB Dongle for the "3C0380 eXchange Call Center Base package". Unfortunately we don't have the Software to set up the anymore. In our manual is a link mentioned which directs you to the 3Com Partner Access website. But it is not possible to download the software from there anymore... I contacted the HP support and they gave me the link to this community. You're my last hope to get this software.

 

Can anyone of give me a hint, where I can download this software?

 

thanks in advance
stefan

7 REPLIES
merlin215
Valued Contributor

Re: eXchange Call Center Software

Unfortunately all software for the NBX and epic is now given on a case basis or by using the HP Passport vendor log in

Hunter_CH
Regular Visitor

Re: eXchange Call Center Software

Hi merlin215,
thank you very much for your answer!

Do you have any idea who I can contact, to get a copy of the software?
Apparently not even the HP Support does know that, but I will reopen my Ticket and answer them again for a solution.

Thanks again for the information.

sincerely
stefan

merlin215
Valued Contributor

Re: eXchange Call Center Software

How did you make out ? 

Hunter_CH
Regular Visitor

Re: eXchange Call Center Software

Hi, unfortunately I didn't yet. Still heard nothing from the Support. It seems like I've to open a new ticket.

I'll keep you informed, if I've any news.

merlin215
Valued Contributor

Re: eXchange Call Center Software

Send me an email pls ? 

 

roconnor@hp.com

Hunter_CH
Regular Visitor

Re: eXchange Call Center Software

hi, i've just wrote you a e-mail.

i really appreciate your help.

sincerely

stefan 

merlin215
Valued Contributor

Re: eXchange Call Center Software

Hi Stefan

 

Got your email and sent you a reply ...