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07-31-2010 04:09 PM
07-31-2010 04:09 PM
licences after replacing a defunc drive
I have a V3k unit that the HD died. I swapped the HD with an older drive (from another V3K ) I had. Now all I see is the R5 and R6 licences. All other licences (15@GRP2) disapeared. How do I recover them?
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08-02-2010 07:23 AM
08-02-2010 07:23 AM
Re: licences after replacing a defunc drive
Contact 800 876-3266 and ask to have them Transfeerred to the new unit .
Did you do a back up on the old database for the licenses ?
If you did , then , You can run a 4.X or a 5.X version then install the license.txt . Then install your back up and you are all set .