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remove voicemail feature from ext

greg24
Regular Advisor

remove voicemail feature from ext

Hi,



I have some extensions that should not have voicemail enabled (a fax line for example). How can I turn off voicemail for specific extensions?



Thanks,



4 REPLIES
merlin_1
Super Advisor

Re: remove voicemail feature from ext

Change the numbetr of rings to the maximum for coverage . I don't think there is any way to shut it off completely unless you build a loop in forwarding and send it back to itself .

DanCarroll
Frequent Advisor

Re: remove voicemail feature from ext

Under User,Call Forward set ring to the length you want it to ring, 1 ring is 5 seconds.

then--

either-set disconnect as the time out choice.

or an autoattendant or another extension number.

Also under user NBXvoicemail settings, set personal greeting to announce only.

That will keep voicemail from ever being left there.
greg24
Regular Advisor

Re: remove voicemail feature from ext

I will change the number of rings to 25 and Disconnect (no forwarding).



Thanks,

This message was edited by gregw on 7-2-09 @ 4:58 PM
alexb_1
Advisor

Re: remove voicemail feature from ext

your other option is under User Configuration > Users pick the user and tab Settings then NBX Voice Mail Settings > Personal Greeting and check the Greeting Only Mailbox option