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тАО08-12-2009 09:36 AM
тАО08-12-2009 09:36 AM
voicemail issue
I think there might be a bug in 6.5.20 with regard to voicemail. On my 3com phone I have 1 voicemail waiting. I login to the NBX, select the user, click on settings, and the NBX says I have no voicemail.
Use Voice Mailbox to listen to or delete your NBX voice mail messages.
You are logged in as administrator (Greg White, extension 1803)
Help
There are no voice mails in your voice mailbox.
Shouldn't it say I have 1 voice mail and allow me to listen to it? NBX Messaging, configure, select user usage shows 1 new voicemail.
Thanks,
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тАО08-12-2009 09:56 AM
тАО08-12-2009 09:56 AM
Re: voicemail issue
If only your own mailbox , , delete your user and tel and re create . I would suggest to reboot after deleting the user and tel . Then re create the user and tel and see if you can duplicate the issue . If so then Yes something is going on and I would open a case with support .
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тАО08-12-2009 10:13 AM
тАО08-12-2009 10:13 AM
Re: voicemail issue
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тАО08-12-2009 01:00 PM
тАО08-12-2009 01:00 PM
Re: voicemail issue
If you want to check someone elses messages from your phone dial in to the voice system (ext. 501 on 3 digit dialplan) and hit ** and enter the extension and VM pwd of the user you want to check.
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тАО08-13-2009 11:27 AM
тАО08-13-2009 11:27 AM
Re: voicemail issue
Thanks,
This message was edited by gregw on 8-24-09 @ 2:32 PM