Content reorganization and cleanup in the Networking category
Based on an audit of all our content here in the Networking category, we are doing "Spring Cleaning."
Find details here
IP Telephony - VCX
Showing results for 
Search instead for 
Do you mean 

Desktop Communicator

Go to Solution
Occasional Contributor

Desktop Communicator



I currently have 25 licenses for the desktop communicator, but can't find where to download it from HP's website.  Does anyone know?


Also, any special tricks to get it working with a VCX 200 using firmware 9.8?  We're currently using 3CX for our softphone.



Valued Contributor

Re: Desktop Communicator



Desktop Communicator can be found on the FTP site. The login is connect and the password is 2GetConn

The software can be found in the folder /PC_Applications/Desktop_Communicator/DC_2_7_1


As for tricks to get it working with a VCX Connect 200 running 9.8.15, generally following the Desktop Communicator User Manual works well. 


A key point is ensuring that the Phone Profile is configured to enable Desktop Communicator (either regular or Outlook Edition) as the Softphone.

Occasional Contributor

Re: Desktop Communicator

Thank you!  That was it.  I didn't realize I had to change it in the phone profile as well.  It works well after that. :)