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Paging problem on 3Com Polycom phones?

 
ChesterCoperpot
Frequent Advisor

Paging problem on 3Com Polycom phones?

Anyone have any issues with paging on 3Com branded Polycom phones?



I have everything setup to what I think should allow it to work, but it's just not working.



VCX 8.0.4e, Page Group with the phone in the group. Call page group, does not page the 3Com Polycom phones. 3Com 310x phones page no problem.

Michael F. Smith
HP-AIS IP Telephony, VCX, VCX-I, VCX Connect, H3CNE, A+, Network+, i-Net+
Technical Support Engineer
Global Competency Group
HP Networking
Hewlett-Packard Company

+1 508 323 5793 / Main
+1 508 323 1194 / Alternate
michael.f.smith@hp.com / Email
350 Campus Drive - 2.5.266
Marlborough, MA 01752
USA
1 REPLY 1
ChesterCoperpot
Frequent Advisor

Re: Paging problem on 3Com Polycom phones?

Nevermind. Found my own answer by doing a little research on my own. ;)



Found out that the 3Com Polycom phones do not support multicast. Paging is a multicast function. So since they don't do multicast, they will not respond to page requests.

Michael F. Smith
HP-AIS IP Telephony, VCX, VCX-I, VCX Connect, H3CNE, A+, Network+, i-Net+
Technical Support Engineer
Global Competency Group
HP Networking
Hewlett-Packard Company

+1 508 323 5793 / Main
+1 508 323 1194 / Alternate
michael.f.smith@hp.com / Email
350 Campus Drive - 2.5.266
Marlborough, MA 01752
USA