VCX Call Report Error

[Nathan French]

Hi Everyone,

We are Currently have a issue with the VCX call reports software.

When we download (try to) current call logs, we recive the following errors the the download log:

"Error: Unknown error. Error number: 3001, desc: Invalid argument."

Seem to be for every .xml file from the VCX.

Any ideas?

Thanks, Nathan

[VoIP-Buddy]

Nathan,

What version of VCX and what version of the CDR App are you using?

David

[Nathan French]

Hi David,

The Current version of VCX is:     VCX Connect Version 9.8.15 

The Call reporting software version is:     VCX Call Reports Ver R8.1.5

Hope this helps

Thanks,

Nathan

[Nathan French · Accepted solution]

Hi All,

This Issue has been fixed.

Turns out the database (access DB) had hit its 2Gb Limit and was not accepting anymore data.