IT Operations Management (ITOM)
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How to decide what cloud services to offer

collinchau on ‎11-11-2013 01:19 AM ‎01-02-2017 10:06 PM kimlock

With written contribution by Andrew Wahl

 

There’s no question that the cloud gives IT organizations greater flexibility in how it delivers services to the business. But as you develop a cloud strategy for now and the long term, your plans must always stay grounded in reality, and the reality is this: Not all services will go to the cloud.

 

Most businesses will be best served by some mix of traditional IT, private and public cloud environments. In fact, your business may require multiples of each type, depending on the performance and quality standards your business demands.

 

When building a strategic plan, IT executives need to think about what services their organization should offer.

 

Aligning applications

Many companies start with Infrastructure as a Service (IaaS), typically Virtual Machines used in dev/test environments. But some customers are also thinking beyond IaaS to databases, Disaster Recovery and middleware - all delivered as cloud services.

 

It’s important to get alignment between applications and the right type of cloud. This will require a detailed review or audit of applications, how they are used by the business and requirements for performance and availability. It is possible, even likely, that your IT organization will need to deal with multiple types of clouds and services. Even with IaaS, there are a lot of variations in services (in addition to the differences between public, private and hybrid).

 

Managing a range of environments

Your cloud strategy should reflect this spectrum of possible approaches. One of the core benefits of a new operating model as a cloud service broker is that managing a complete range of environments becomes more seamless for end-users, and easier for IT organizations.

 

Being a cloud service broker does not mean that IT only brokers cloud services. In fact, the cloud service broker model delivers services to LOBs through self-service ordering and a single unified IT operations management toolset that manages across traditional IT, private and public cloud environments.

 

Your cloud management platform should serve as a foundation that allows you to start small—possibly with IaaS, for example—and scale over time using a heterogeneous and modular approach.

 

Learn more

HP’s comprehensive IT Operations Management portfolio of tools can help address data sovereignty issues, with APIs to build own applications and tools in order to your strategy.

 

Find out how HP Cloud management provides support for application, platform and infrastructure services with cloud brokering and heterogeneous environments for a flexible foundation for hybrid clouds today and in the future. Visit www.hp.com/go/cloudmanagement

 

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collinchau

Lending 20 years of IT market expertise across 5 continents, for defining moments as an innovation adoption change agent.

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