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New Video: Understanding the Benefits of SLA Reports with Business Service Management

APMDocs_Shirley ‎08-13-2014 12:18 AM - edited ‎06-09-2015 01:30 PM

HP Business Service Management’s (BSM’s) SLA reports enable you to view how well actual service levels compare with your company’s goals in terms of availability and performance.

 

What are the key benefits of SLA reports? 

  • Tracking of service level availability and performance both on a real-time basis, and for offline planning purpose
  • IT organization alignment with business priorities and expectations

We created a short video to show you the different SLA reports and how you can utilize them to ensure high availability and performance. Click below to watch the video, or access it here.

 

 

 

We also created a short video to show you just how easy it is to create a service level agreement (SLA) for monitoring by SLM. Click here to see how simple it is to set up a basic SLA.

 

For more information on HP Business Service Management or Application Performance Management, click here.

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