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Aligning IT With the Business Starts & Ends with a Financial View of IT

‎12-04-2013 10:47 AM - edited ‎09-17-2015 09:01 PM





Disruptive new technologies such as mobility and the cloud fundamentally change how IT is measured and managed.

In this session, we will discuss how IT
can fully determine the cost of services for use as a comparison or for chargeback or show-back and how IT can be more transparent with the business value being provided by their services.

In the past, IT organizations could simply cross-charge their costs and report on service-level agreements (SLAs). Today, business customers can go to Amazon, Azure or other providers’ web pages and see prices for servers, storage, databases and more as well as seeing performance metrics for those services.

This means that, for the first time, IT needs to have public cloud-comparable costs for service options and transparent performance information. By doing this, IT can generate a cost-effective strategy that improves operating efficiency while embracing the cloud, whether public or private or a hybrid.



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About the Author

Mark E. Bradley

Software technical product manager for HP Strategic Analytics--Executive Scorecard (XS) and Financial Planning & Analysis (FPA). Generate technologically sophisticated IT Performance Analytics use cases in collaboration with fellow HP product managers and design partners. Liaison for XS & FPA product managers, customers, and development team. Draw upon experience and industry pulse to influence the definition of product strategy and roadmap. Primary implementer of POCs for key elements of the company's offering including executive scorecard, financial planning and analysis, and process analytics..

on ‎12-05-2013 01:29 PM



Interesting as we posted a short google hangout video that touches on Biz-IT alignment, ITSM Maturity, and KPIs.


We didn't really talk about the financial dimensions to this - wanting to keep the length reasonably short. But, I agree there are definitely financial considerations.



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