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Re: Best of ITSM from last week’s HP Discover

chuck_darst

BTW, here are some additional ideas/resources

 

Stuart Rance writing on on-prem and SaaS - http://h30507.www3.hp.com/t5/Transforming-IT-Blog/Is-SaaS-going-to-replace-on-site-software/ba-p/127027

 

And, if you would like to see a great ~40min demo of Service Anywhere, watch the replay of the Vivit Dec 12 Webinar http://www.vivit-worldwide.org/?page=121212HPSvcAny. After introductions, I present a short overview of Service Anywhere. About 15 mins in, Steve Anderson then presents a great demo.

 

Chuck

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About the Author

chuck_darst

HPE IT Service Management Product Marketing team manager spanning our solutions for the service desk, asset mngt, CMS, and more. My background is engineering and computer science in the networking and telecom worlds. As they used to say in Telcom, "the network is the business" (hence huge focus on service management). I always enjoyed working with customers and on the business side of things, so here I am in ITSM marketing.

Comments
chuck_darst

BTW, here are some additional ideas/resources

 

Stuart Rance writing on on-prem and SaaS - http://h30507.www3.hp.com/t5/Transforming-IT-Blog/Is-SaaS-going-to-replace-on-site-software/ba-p/127027

 

And, if you would like to see a great ~40min demo of Service Anywhere, watch the replay of the Vivit Dec 12 Webinar http://www.vivit-worldwide.org/?page=121212HPSvcAny. After introductions, I present a short overview of Service Anywhere. About 15 mins in, Steve Anderson then presents a great demo.

 

Chuck

chuck_darst

I have another Discover highlight - great ~3 minute video of a complete ITSM project by BT / One Connect spanning HP Service Manager 9.30, education, services, ...

 

http://www.youtube.com/watch?v=S3BL_q4gnQU

hyperbola equation

Thanks so much for this information! Also, Could you please add the attachment again?

Thanks in advance,

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