IT Service Management
Showing results for 
Search instead for 
Do you mean 

Changing user experience with Asset Manager 9.41

Daniel_Galecki ‎06-11-2014 09:24 PM - edited ‎10-22-2015 11:19 AM

When we set out to define this release of HP Asset Manager (AM), customers were very clear in their feedback to us – improve the web UI.  We took their suggestions to heart and built AM 9.41.  As we were working on this release, we wanted to make sure that rather than a small UI change, we delivered something more impactful – so we kept changing the scope.  The final result is now available.  I have to say that I am very excited about this release.  Let me tell you why.




As customers looked at Asset Manager 9.40, they saw a much improved web UI, but it was lacking one feature – ability to modify multiple items in a single operation.  To be more exact, they wanted the native multi-edit capability (since we had released a Web Usability pack on HP Live Network, customers had this capability via a wizard).  This functionality is now available out-of-the-box and no wizards are required (figure 1).  Power users can now handle bulk edits in the web UI, allowing them greater access and the ability to leverage web-only capabilities.



Another feature that power users will appreciate are the hotkeys for quicker access to common menu functions.


Home pages

Based on customer feedback, we also set out to start changing how you interact with our product.  Asset Manager holds a lot of key data, but you frequently had to navigate the menus to get to the information you are most interested in. 

AM 9.41 introduces home pages that can be personalized to change how users interact with the tool.  Users are now able to select report and dashboard widgets for their personal home pages (figure 2). 



For casual users, administrators are able to pre-define default page layouts based on user roles, ensuring that all users can start with a rich, personalized experience.   And the new experience doesn’t end there.  Users are able to drill down to see more details of any of the items in the widgets, getting to the information they need quicker and reducing the amount of time they navigate menus.


In-tool widget creation


We have also continued the push to move administrative functions into the web UI.  Administrators and power users can create new report or dashboard widgets in the same interface without coding, allowing them to quickly add new widgets to meet customer needs (figure 3).  Users can copy and modify existing widgets, quickly changing reports into dashboards and modifying widget definitions to tailor each widget to their needs.




Other features


Focusing on the web UI also means having to support commonly used web browsers. With that in mind, AM 9.41 supports Internet Explorer, Firefox and Chrome web browsers.  We will continue to update and add support for other browsers in the future, ensuring everyone can access AM in the environment they are most comfortable in.

We also listened to our customers’ requests regarding more technical features, introducing support for multi-source authentication.  With this feature, users can simultaneously authenticate against corporate directory or AM internal authentication mechanism, allowing administrators to simplify management of access for contractors and other users requiring special authentication method.


Finally, we rounded out our compatibility matrix adding Oracle 12c and Windows 2012R2 and windows 8.1 support.  Current customers can download Asset Manager 9.41 from our HP Software support website.


I hope you enjoy these changes we have made to Asset Manager. Feel free to reach out to me in the comments section below if you have questions.


About the Author


27 Feb - 2 March 2017
Barcelona | Fira Gran Via
Mobile World Congress 2017
Hewlett Packard Enterprise at Mobile World Congress 2017, Barcelona | Fira Gran Via Location: Hall 3, Booth 3E11
Read more
Each Month in 2017
Software Expert Days - 2017
Join us online to talk directly with our Software experts during online Expert Days. Find information here about past, current, and upcoming Expert Da...
Read more
View all