IT Service Management
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Expert insight: 3 models for integrating resource management all of IT Operations

‎07-18-2012 08:45 AM - edited ‎07-09-2015 07:53 PM

We know the real-world experience of our members in the HP Enterprise Software IT Experts Community is vast. So when they offer to share that practical knowledge in for the from of an article or guide, we eagerly accept.

Celil Çiynekli, a Process & Quality Consultant based in Istanbul, Turkey, recently wrote a detailed guide for the resource management of integrated IT Operations teams using HP SM and HP PPM. It presents three models (which he calls Primus, Optimus and Maximus) for managing workloads when IT teams are split between operational tasks like application support and infrastructure support, and project tasks for building or improving a system.

As organizations continue to push IT teams to do more with less, we thought this was an important guide to share with the HP IT Experts community.

Download Primus, Optimus, Maximus: Integrating Resource Management for all IT Operations using HP SM & HP PPM, and then weigh in with your thoughts on the PPM discussion forum—how does your organization manage integrated workloads of support teams and project teams?

Do you have an article to contribute?
We are always interested in sharing your expertise with other HP IT practitioners. If you have an idea for an article, guide, video or slide presentation about any of HP Software’s solutions or hwo to adapt to trends in enterprise software, we want to hear about it!

Please send me an email with any ideas. If we think they are a good fit for other practitioners, we can help your insights published and shared within the HP IT Experts community!

About the Author


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Suzie Que
on ‎07-19-2012 02:32 PM

The link to the download does not work.  

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