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Re: Introducing HP Service Manager 9.34 “Big Data” edition

Jerry_3

Big data is helping to transform the traditional reactive service desk to proactive service desk

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Jerry_3

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Jerry_3

Big data is helping to transform the traditional reactive service desk to proactive service desk

tsenneset

Smart Ticket feature will hjelp reduce human errors at Service Desk, and this will boost both Incident and Problem Management. 

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