IT Service Management
cancel
Showing results for 
Search instead for 
Did you mean: 

Re: Service Broker - Cloudy or Bright?

chuck_darst

Quick follow-up, we had the webinar yesterday and the recording is available at the same Brighttalk url http://www.brighttalk.com/r/kxj.

 

We covered some classic ITSM cloud topics to consider - without talking about products. The four main topics where 1) still need good process controls, 2) service portfolios, catalogs, and request management, 3) automation, and 4) role of asset management. You can get an quick overview of what was discussed by downloading the slides which are available as an attachment on the recording site.

 

I am always looking for feedback on this topic. So, let me know what you think.

 

Chuck Darst

0 Kudos
About the Author

chuck_darst

HPE IT Service Management Product Marketing team manager spanning our solutions for the service desk, asset mngt, CMS, and more. My background is engineering and computer science in the networking and telecom worlds. As they used to say in Telcom, "the network is the business" (hence huge focus on service management). I always enjoyed working with customers and on the business side of things, so here I am in ITSM marketing.

Comments
chuck_darst

Quick follow-up, we had the webinar yesterday and the recording is available at the same Brighttalk url http://www.brighttalk.com/r/kxj.

 

We covered some classic ITSM cloud topics to consider - without talking about products. The four main topics where 1) still need good process controls, 2) service portfolios, catalogs, and request management, 3) automation, and 4) role of asset management. You can get an quick overview of what was discussed by downloading the slides which are available as an attachment on the recording site.

 

I am always looking for feedback on this topic. So, let me know what you think.

 

Chuck Darst

Events
June 6 - 8, 2017
Las Vegas, Nevada
Discover 2017 Las Vegas
Join us for HPE Discover 2017 in Las Vegas. The event will be held at the Venetian | Palazzo from June 6-8, 2017.
Read more
Each Month in 2017
Online
Software Expert Days - 2017
Join us online to talk directly with our Software experts during online Expert Days. Find information here about past, current, and upcoming Expert Da...
Read more
View all