IT Service Management
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Upcoming Webinar: Transform to a True Service Broker with HP Propel

‎04-01-2014 03:04 PM - edited ‎04-01-2014 04:06 PM



Guest Post by Sherry Ramm, ITSM Service Management Consultant


IT Service managers today face more demands than ever. You must accelerate delivery of new services and resolve incidents quickly. Your users are often bypassing IT to get their own products, services and even cloud applications. Your vendor supply chain is growing from all directions. And you’re even tied to corporate performance objectives which are under stringent cost constraints. The landscape has shifted and now the question is:  how do you shift with it? The answer is to transition to being a true service broker.

You, and your team, must transition out of the role of the reactive manual work and instead shift to a proactive stance. Teams need to deliver automated services and self-help to your business users while maintaining control and insight. But how? The tools and services to enable the service environment exist so it’s just a matter of harnessing:

  • The right ones
  • At the right time
  • To integrate and automate under your time and budget constraints
  • Without disruption to your operations

No one has the time to rip and replace systems anymore. And you don’t have to. 

Join us for this informative webcast where you will learn how to practically and easily begin your path to a true service broker. We’ll discuss multi-sourcing and hybrid IT and the operational model needed, and how to get there without disrupting existing systems.

See first-hand how HP Propel provides an easy (and free!) to onramp with its unique services framework, including a one-stop shop for consumer-like experience and service exchange for seamless onboarding of internal and external service providers.
Join us to learn:

  • How to transform to a true IT Service Broker easily, without disruption to your existing systems.
  • How to enable rapid service delivery and self-service to your enterprise users with a rich knowledge base and central catalog.
  • How to onramp these new capabilities for free to gain immediate impact

 Register and attend this webinar and be entered into a drawing to win 1 of 2 Amazon gift cards.





Strategic Senior Marketing Manager
HP Software

Joseph Kim
HP Propel
Leader at HP Software

Felix Fernandez
CTO, WW Strategy and Solutions
HP Software Services



April 15, 2014

9:00 - 10:00 AM PDT (Los Angeles), 12:00 - 1:00   PM EDT (New York)
  18:00 - 19:00 CET (Frankfurt)


Space is limited.
  Reserve your Webinar seat today.

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