9000/800/L3000-7x

[Francesco_17]

On the model in subject I can't retrive the serial number by the print_manifest command.

Somebody knows why and if there is another command to know the machine serial number?

Thank you.
Best regards.
Francesco

[Robert-Jan Goossens]

Hi Francesco,

# echo "sel dev 1 ;info;wait;infolog" | cstm |grep -i "System Serial Number"

Robert-Jan

[RAC_1]

This came up lot of times.
If you have ignite installed, print_manifest will give you serial no.

If you have STM(Support Tool Manager) installed, you can get it as follows.

echo "selclass qualifier cpu;info;wait;infolo"|cstm

Anil

[Joseph Loo]

hi,

do you perform make_tape_recovery?

if so, maybe you can look at /var/opt/ignite/recovery/latest/manifest.

regards.

[Francesco_17]

The Grossens and RAC command suggested gave me back: cstm not found;

on this machine anybody never made a make recovery for the /var/opt/ignite/recovery command. Infact the latest directory doesn't exist.

Thank you.
Regards.
Francesco

[Patrick Wallek]

It sounds like you don't have Diagnostics installed. If that is the case CSTM won't work. That may also be why print_manifest isn't working. If you can I would definitely install diagnostics. Note that the install will probably require a reboot.

[Francesco_17]

Patrick,

the print_manifest works but doesn't give back the serial number of the machine like, for example, do the N class server. I don't understand why.

Thank you.
Francesco

[Robert-Jan Goossens]

Hi Francesco,

Sorry I misunderstood your question, If you have ignite installed this should work. Could you check your Ignite version. The latest is B.5.3.x

http://www.software.hp.com/products/IUX/pf-download.html

Patrick is correct about Diagnostic and Support Tools, this should be installed.

http://www.software.hp.com/portal/swdepot/displayProductInfo.do?productNumber=B6191AAE

Hope this helps,
Robert-Jan

[RolandH]

@RAC "only for correction"

the command you have written give you the serial number of the cpu's NOT the system serial number.


correct is:

echo "selclass qualifier system;info;wait;infolog"|cstm |grep -i "system serial number"


Roland

[Joseph Loo]

hi,

you must run make_tape_recovery in order to generate the latest softlink to view the serial number of the server from the file, manifest.

did you also try:

# /opt/ignite/bin/print_manifest > server_system_info
# cat server_system_info

the serial number is seen after:
-----------------------------------------
NOTE: You should retain this information for future reference
-----------------------------------------

regards.