Can not reinstall IgniteUX

[Mikikiki]

Hi All,
My igniteUX server is corrupted so I wanted to reinstall it. I downloaded it from hp.com and file name is: Ignite-UX-11-00_C.7.2.94_HP-UX_B.11.00_32+64.depot.
I ftp it to my server and start swinstall. Installation start but after few seconds it is suspended. I am receiving these errors:

Error: tar:
/var/spool/sw/Ignite-UX-11-00_C.7.2.94_HP- UX_B.11.00_32+64.depot: This doesn't look like a tar archive

Error: tar:
/var/spool/sw/Ignite-UX-11-00_C.7.2.94_HP- UX_B.11.00_32+64.depot:
Skipping to next file...

Error: Failed installing fileset
"Ignite-UX.BOOT-COMMON-PA,r=C.7.2.94". Check the above output for details.

Error: Internal error. Software item "BOOT-KRN-11-00" not found on tape depot. This might indicate depot is corrupt. This error occured in function "idam_LoadTapeItems", source file "id_ser.c", line 3892. Please give this information to your Hewlett-Packard support contact.

Is there anybody can help me?
Thank you in advance,



Error:

[Pete Randall]

It sounds like your download of the depot is corrupt. Download it again and double check the checksums. Then use swremove to remove the existing version before installing the new.


Pete

[Steven E. Protter]

Shalom,

1) swremove the old version first after backing up any customization you did to config files.

2) Check that your download completed and swinstall again.

I think your download was incomplete or mangled by the windows ftp client.

SEP

[Marcel Burggraeve · Accepted solution]

The ftp command in windows has a default of transferring files in ascii mode.
Make sure you use bin mode to transfer the file to the hp-ux system.

[Mikikiki]

Solution for the problem is explained in Marces's reply.