Expected depot or root does not exist at "/"

[Bob Manocchia]

I have a new server that I created an ignite tape for and ignited it to increase the root filesystem. When the system came up I tried listing software by typeing swlist -l product and received the following error.

"The expected depot or root does not exist at "/""

Since this is a new server I don't have a backup so I cannot restore /var/adm/sw/INDEX.

Is there anything else I can do to recover this server.

[Torsten.]

This is most likely a networking issue.

The software gets the hostname and is trying to resolve it (nslookup). If this goes wrong, you get errors like this.

e.g. You have configured DNS already, but the DNS doesn't know your server.

Try

#hostname
#nslookup

The network interface has to be active and connected, too.

[Bob Manocchia]

Torsten:

I do not have a network connection to this server yet, but before I ignited it swlist worked fine.

[Torsten.]

Your server has to be able to resolve his *own* hostname.

try
nslookup

on your servers console directly!

[Bob Manocchia]

Also: I looked into the /var/adm/sw/products directory and cannot see any software listed there. It looks like ignite trashed this server.

[Bob Manocchia]

I created a tarball from a server configured exactly the same as this one of the /var/adm/sw/products directory and restored it on the sick server. Everything looks fine now.