Re: ignite backup error

 
irshad ali
Frequent Advisor

ignite backup error

Hi while taking the ignite backup of my server i am below error.

ERROR: smapi_initiate_connection failed.
ERROR: The set_connection() failed!
save_config: Error - get_system_info failed to get IO information from IO listener.
ERROR: /opt/ignite/bin/save_config failed

My OS version is 11.23. model is rx4640.
Ignite version-
Ignite-UX C.7.2.94 HP-UX System Installation Services

Plz help me. thanks
4 REPLIES 4
Kranti Mahmud
Honored Contributor
irshad ali
Frequent Advisor

Re: ignite backup error

Hi Kranti,

thanks for you help, but I couldn't find the exact solution of my problem, so still looking for further assistence....

Irshad
njia_1
Trusted Contributor

Re: ignite backup error

Hi there

Any chance you can try the latest Ignite ? C.7.10.474

thanks
Kranti Mahmud
Honored Contributor

Re: ignite backup error

Hi Irshad,
I think a fresh new copy of IGNITE will solve this issue.

Rgds-Kranti
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