ignite backup error

[irshad ali]

Hi while taking the ignite backup of my server i am below error.

ERROR: smapi_initiate_connection failed.
ERROR: The set_connection() failed!
save_config: Error - get_system_info failed to get IO information from IO listener.
ERROR: /opt/ignite/bin/save_config failed

My OS version is 11.23. model is rx4640.
Ignite version-
Ignite-UX C.7.2.94 HP-UX System Installation Services

Plz help me. thanks

[Kranti Mahmud]

Hi irshad,

Following link ma help you:

http://forums11.itrc.hp.com/service/forums/questionanswer.do?threadId=1017453

http://forums11.itrc.hp.com/service/forums/questionanswer.do?threadId=1113443

http://forums13.itrc.hp.com/service/forums/questionanswer.do?admit=109447627+1278330967167+28353475&threadId=60963


Rgds-Kranti

[irshad ali]

Hi Kranti,

thanks for you help, but I couldn't find the exact solution of my problem, so still looking for further assistence....

Irshad

[njia_1]

Hi there

Any chance you can try the latest Ignite ? C.7.10.474

thanks

[Kranti Mahmud]

Hi Irshad,
I think a fresh new copy of IGNITE will solve this issue.

Rgds-Kranti