install IGNITE C.7.12.519 on rx6600 suspended.

[stephen peng]

Guys,
I tried to install Ignite-UX-11-ALL_C.7.12.519 on a HP-UX 11.31 rx6600 and session suspended, check swagent.log in attached file.
any suggestion would be warmly welcome!

regards
Stephen.

[Torsten.]

Look what it says:

NOTE: The bundle "IGNITE,r=C.7.12.519" is already installed. If you wish to reinstall this bundle, change the reinstall" option to "true".




Your swlist show it too:


Ignite-UX-11-11 C.7.12.519 HP-UX Installation Utilities for Installing 11.11 Systems
Ignite-UX-11-23 C.7.12.519 HP-UX Installation Utilities for Installing 11.23 Systems
Ignite-UX-11-31 C.7.12.519 HP-UX Installation Utilities for Installing 11.31 Systems

[rariasn]

Hi Stephen:

NOTE: The bundle "Ignite-UX-11-31,r=C.7.12.519" is already installed. If you wish to reinstall this bundle, change the
"reinstall" option to "true".

# swlist -l fileset Ignite-UX

rgs,

[stephen peng]

Guys,
I should note that before there was not IGNITE installed in this system, and what you read in my attached swlist output was from after the suspended installation.
and later I swinstall that depot using reinstall=true, it turned out to be the same result and same error messages.

regards
Stephen

[Torsten.]

I would deinstall and then install the product now to have a consistent installation.

[Torsten.]

Also note this:



ERROR: Could not access remote file "/opt/ignite/binia/auto_adm" in
software item
"Ignite-UX.MGMT-TOOLS,r=C.7.12.519,a=HP-UX_B.11.11_32/64,v=HP,fr=C.7.12.519,fa=HP-UX_B.11.11_32/64:/"
due to an internal error on the remote system.




Looks like the source depot is remote and the client has a problem to access it, but you did not tell the details where the depot is taken from ...

[stephen peng]

Torsten,
I did deinstall the whole product and install again, failure remained the same.
I just downloaded that depot from bsc and put it on /tmp/IGNITE and run swinstall -s /tmp/IGNITE/Ignite-UX-11-ALL_C.7.12.519.depot,


regards
Stephen

[Dennis Handly]

>Torsten: ERROR: Could not access remote file "/opt/ignite/binia/auto_adm" in
software item "Ignite-UX.MGMT-TOOLS,r=C.7.12.519
due to an internal error on the remote system.

>Looks like the source depot is remote and the client has a problem to access it, but you did not tell the details where the depot is taken from

No, Stephan's log told us it is local:
RX6600_3:/tmp/IGNITE/Ignite-UX-11-ALL_C.7.12.519.depot

This error is due to a poor design of the SD tools. This is either some networking problem (/etc/hosts), you need to restart the swagentd or?
http://h30499.www3.hp.com/t5/Databases/Host-IDS-4-03/m-p/5276720#M44598

http://h30499.www3.hp.com/t5/Patches/Error-when-installing-a-depot/m-p/4708592#M10168

http://h30499.www3.hp.com/t5/Patches/I-need-to-install-atdd-but-problems/m-p/5276302#M13752

[stephen peng]

attached file is the complete swagent.log.

[stephen peng]

Guys,
problem solved after I reboot the box.
Dennis,
could you please explain "This error is due to a poor design of the SD tools" in more detail?

regards
Stephen