make recovery error

[bernie medina]

hi

i encountered this error for the ignite back-up
"call to /opt/ignite/bin/save_config failed"

looking forward for your help.

thank you very much

regards,
bernie medina

[Adisuria Wangsadinata_1 · Accepted solution]

Hi Bernie Medina,

May I know the complete command that you've been used for make_recovery ?

If you using make_recovery command, need your help to attach the log file below :

/var/opt/ignite/logs/makrec.logXX

PS : please attach the latest one (check the timestamp)

If you using make_tape_recovery command, need your help to attach the log file below :

/var/opt/ignite/recovery/latest/recovery.log

With these information, we can try to find out the problem and how to solve it.

Thanks & Cheers,
AW

[Steven E. Protter]

Shalom bernie,

Error 1 - using make_recovery, which is obsolete.

It is helpful to know the OS version, version if Ignite and command syntax used to further assist on your issue.

swlist -l product | grep -i ignite
uname -a

The error could be caused by an old version of VXVM, or LVM inconsistencies.

SEP

[bernie medina]

hi AW,

attached file is the latest makrec.log1; i'm using the make_recovery -Av command.

thanks,
Bernie

[bernie medina]

Hi SEP,

here is the info you asked for the server i encountered error.

HP-UX NMC01 B.11.00 A 9000/800 103971517 two-user license
Ignite-UX B.3.5.89 HP-UX System Installation Services

Thanks,
Bernie

[Adisuria Wangsadinata_1]

Hi Bernie Medina,

Thanks for the info.
Looks like something wrong with the disk '/dev/dsk/c2t2d0' and this cause the make_recovery failed. See the error below from makrec.log1 :

lvdisplay: Warning: couldn't query physical volume "/dev/dsk/c2t2d0":
The specified path does not correspond to physical volume attached to
this volume group
lvdisplay: Warning: couldn't query all of the physical volumes.
lssf: Must specify a special_file
usage: lssf special_file ...
save_config: error - unknown disk type for , not SCSI or HPFL
save_config: error - cannot determine root disk

So need you to check the particular disk with the command below :

# lvlnboot -v
# ioscan -nfCdisk
# pvdisplay /dev/dsk/c2t2d0
# dd if=/dev/dsk/c2t2d0 of=/dev/null bs=1024k

If the particular disk (/dev/dsk/c2t2d0) giving the NO_HW status (on ioscan), I/O error (on dd command), OR any other error; you need to replace this harddisk first.

FYI, you have the completed one on Wed Mar 2 09:28:35 2005.

You can attach the output of the commands above, so I can help you further to solve this.

If this problem solve, I refer you to update your Ignite/UX software so you can have the latest Ignite/UX software on your system (less bugs). The software can be found at this url below :

http://h20293.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=IGNITEUXB

Hope this information can help you.

Cheers,
AW

[bernie medina]

Hi AW,

attached file is the disk check ive done for your reference.
i think theres a problem with the harddisk.
any other options?
thanks a lot.

Best regards,
Bernie

[Adisuria Wangsadinata_1]

Hi Bernie Medina,

Yes, the particular disk (c2t2d0) is missing from your system.

It looks the disk belong to vg00, check with the command below :

# strings /etc/lvmtab

If you have HP support, please call them immediate. You need to replace this harddisk.

You can restore the OS with the tape from Wed Mar 2 09:28:35 2005 first and restore again from the latest available backup.

Hope this information can help you.

Cheers,
AW

[bernie medina]

Hi AW,

I thank you. It really help me a lot.
i going to report this to HP support.

Thanks again...
GOD Bless!

Bernie