make_tape_recovery erro

 
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Gary L
Super Advisor

make_tape_recovery erro

Hi

Just now, I run ignite GUI wanna do make_tape_recovery for another server's OS backup. But appear some erro: the icon of need backup client server became red from green. Through check the "client Status" found: after ignite complete "prepare the client" and "ERROR" when "run the Recovery UI", next steps "save the system configuration", "Prepare Archive config file", "build the archive" and "update the CINDEX file" are all Pending. The ignite still running the recovery UI. I wanna stop it, but could not find any command in ignite and could not found any process(wanna kill the process stop it) both on ignite server and client.
How to stop it?

thanks!
13 REPLIES 13
Steven E. Protter
Exalted Contributor
Solution

Re: make_tape_recovery erro

Shalom,

On the system being archived:

ps -ef | grep -i ignite
ps -ef | grep -i make_tape_recovery
ps -ef | grep -i make_sys_image

You'll see the process' you want to kill.

SEP
Steven E Protter
Owner of ISN Corporation
http://isnamerica.com
http://hpuxconsulting.com
Sponsor: http://hpux.ws
Twitter: http://twitter.com/hpuxlinux
Founder http://newdatacloud.com
Gary L
Super Advisor

Re: make_tape_recovery erro

Hi Steven

How is it going? see you again, thanks for your helps.

#ps -ef | grep -i ignite
root 7311 1 0 12:56:50 ? 0:00 /usr/sbin/exportfs -i -o anon=2,access=srs068 /var/opt/ignite/r
root 17131 12621 1 15:44:02 pts/tu 0:00 grep -i ignite
root 14928 14915 0 15:06:28 ttyp4 0:08 ignite
#ps -ef | grep -i make_tape_recovery
root 17133 12621 0 15:44:20 pts/tu 0:00 grep -i make_tape_recovery
#ps -ef | grep -i make_sys_image
root 17139 12621 0 15:44:32 pts/tu 0:00 grep -i make_sys_image
root@srs075:/>

grep make_tape_recovery and make_sys_image no info, so it means ignite didn't go ahead to those steps, right?

The first step of mine was did the grep ignite, but, "/usr/sbin/exportfs -i -o anon=2,access=srs068 /var/opt/ignite/r" this process is the process that I am looking for? exportfs?
I have tried to kill 7311 and kill -9 7311 but could not kill the 7311, so far it still there, how to kill it with which command?

thanks
Gary L
Super Advisor

Re: make_tape_recovery erro

I have tried:

kill 7311
kill -9 7311
kill -15 7311
kill -24 9311

could not kill the process 7311
Gary L
Super Advisor

Re: make_tape_recovery erro

kill -25

not
Ivan Krastev
Honored Contributor

Re: make_tape_recovery erro

Check for make_net-recovery.

See this previous thread - http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=1030459

Also on client machnine see what foreign filesystem is mounted (bdf) and use fuser to see what process is using it.


regards,
ivan
Steven E. Protter
Exalted Contributor

Re: make_tape_recovery erro

Shalom,

kill -9 7311

This will fail.

The only course of action you can take now is to let the process run to completion. You might try restarting NFS on the NFS share system.

/sbin/init.d/nfs.client stop
/sbin/init.d/nfs.server stop
/sbin/init.d/nfs.core stop



/sbin/init.d/nfs.core start
/sbin/init.d/nfs.server start
/sbin/init.d/nfs.client start

That may of course be impossible due to user concerns.

You have gotten the important processes and can move on to other work or even correcting the error and re-running the backup.

SEP
Steven E Protter
Owner of ISN Corporation
http://isnamerica.com
http://hpuxconsulting.com
Sponsor: http://hpux.ws
Twitter: http://twitter.com/hpuxlinux
Founder http://newdatacloud.com
Gary L
Super Advisor

Re: make_tape_recovery erro

Hi Steven

I have tried stop nfs client, server and core but erro responds: exportfs error: /etc/xtab in use
details as below:
#/sbin/init.d/nfs.client stop
killing nfsd
killing rpc.mountd
exportfs error: /etc/xtab in use. Please try again.
FAILURE CODE: 1
killing rpc.lockd
killing rpc.statd
starting NFS SERVER networking

starting up the rpcbind daemon
rpcbind already started, using pid: 789
exportfs error: /etc/xtab in use. Please try again.
FAILURE CODE: 1
starting up the mount daemon
/usr/sbin/rpc.mountd
starting up the NFS daemons
/usr/sbin/nfsd 16
starting up the Status Monitor daemon
/usr/sbin/rpc.statd
starting up the Lock Manager daemon
/usr/sbin/rpc.lockd
killing biod

#/sbin/init.d/nfs.server stop
killing rpc.lockd
killing rpc.statd
killing nfsd
killing rpc.mountd
exportfs error: /etc/xtab in use. Please try again.
FAILURE CODE: 1

#/sbin/init.d/nfs.core stop
stopping rpcbind
Gary L
Super Advisor

Re: make_tape_recovery erro

#fuser /etc/xtab
/etc/xtab: 7311o

#ps -ef | grep -i ignite
root 7311 1 0 12:56:50 ? 0:00 /usr/sbin/exportfs -i -o anon=2,access=srs068 /var/opt/ignite/r
root 21155 12621 0 16:25:50 pts/tu 0:00 grep -i ignite

process 7311 use /etc/xtab
Gary L
Super Advisor

Re: make_tape_recovery erro

Hi Steven and Ivan

thanks!

Steven, I could not wait and let the process run to complete as 3 hours past it still stop at the ERROR" "run the Recovery UI", and it still running and running. I tried stop NFS and start NFS, no use.
I have tried Ivn's method
remove "make_sys_image" script's flage file: rm -r /var/tmp/ign_config both on ignite server and client server. I didn't find any bootpd process on Ignite and any make* process on client server.

the icon still red and still "Error" "running the recovery UI", I could 50% make sure this process is 7311 root 7311 1 0 12:56:50 ? 0:00 /usr/sbin/exportfs -i -o anon=2,access=srs068 /var/opt/ignite/r
because this is the only one process be "grep" with -i ignite. and the time is correct.
how to kill the process let the make_tape_recovery stop.