make_tape_recovery save_config: Error

[Fernando Boza]

We have a rx4640 Itanium system with HP-UX 11.23. The problem we are having is when trying to create recovery tapes using make_tape_recovery -AIv -a /dev/rmt/0mn the creation of the tape fails with an error message:

* /opt/ignite/bin/save_config -f
/var/opt/ignite/recovery/2008-02-22,11:03/system_cfg vg00
* Boot device is: 0/1/1/0.0.0


# ACTION NAME:ADVICE_INVENTORY

message=O::Boot device is: 0/1/1/0.0.0

# ACTION NAME:CONFIG_SAVE

save_config: Error - get_system_info failed to get IO information from IO listener.
ERROR: /opt/ignite/bin/save_config failed

[Scot Bean]

Tell us the version of Ignite you are using on client.

"swlist | grep -i ign"

[Fernando Boza]

# swlist | grep -i ign
IGNITE C.7.4.157 HP-UX Installation Utilities (Ignite-UX)
Ignite-UX-11-23 C.7.4.157 HP-UX Installation Utilities for Installing 11.23 Systems

[Shrikant Lavhate]

Hi,

Ignite is failing at getting system info. Check is #print_manifest is throwing any error or not.

Also you can run save_config by set x so that you can trace at what point its failing to execute.
# cp /opt/ignite/bin/save_config /tmp
# vi /tmp/save_config
add set -x in the second line of the /tmp/save_config and run that save_config
# /tmp/save_config >/tmp/save_config.out 2>&1

Best Luck.