save_config hangs

[Jacob Levin]

I'm trying to do a make_net_recovery but it always hangs at the save_config portion. I've upgraded the to the latest version of ignite,

Ignite-UX C.7.3.148 HP-UX System Installation Services

Both ignite server and clients are HPUX 11i.

I've tried this on a number of clients and they all hang at the same part. I've checked all of the threads on here I could find before I decide to post. NFS is working fine, filesystems are mounted and I can touch files on them. nfsstat -r reports the following:

Server rpc:
Connection oriented:
calls badcalls nullrecv
0 0 0
badlen xdrcall dupchecks
0 0 0
dupreqs
0
Connectionless oriented:
calls badcalls nullrecv
0 0 0
badlen xdrcall dupchecks
0 0 0
dupreqs
0

Client rpc:
Connection oriented:
calls badcalls badxids
269 0 0
timeouts newcreds badverfs
0 0 0
timers cantconn nomem
0 0 0
interrupts
0
Connectionless oriented:
calls badcalls retrans
24103 0 0
badxids timeouts waits
0 0 0
newcreds badverfs timers
0 0 15
toobig nomem cantsend
0 0 0
bufulocks
0

the recovery.log just sits at the following lines:

* Checking Versions of Recovery Tools
* Creating System Configuration.
* /opt/ignite/bin/save_config -f /var/opt/ignite/recovery/client_mnt/0x0
0306EC31361/recovery/2007-10-27,19:55/system_cfg vg00


I've looked for patches related to save_config hanging but haven't found any.

Not sure where else to look, any help would be greatly appreciated.

[Robert-Jan Goossens_1 · Accepted solution]

Hi Jacob,

No idear why the save_config script is hanging, but you could try debugging it.

# cp /opt/ignite/bin/save_config /tmp/
add "set -x" in the script
# /tmp/save_config > /tmp/save_config.out 2>&1

Maybe it will give a bit more info.

Regards,
Robert-Jan

[Jacob Levin]

Thanks Robert for the help. Hopefully you can help some more. the script hangs at the following part:

+ /opt/ignite/lbin/get_system_info -m -N io -f /tmp/io_data 1> /tmp/io.log 2>& 1

I also noticed a file being created:

/tmp/1111io_listener.log.

it contains the following line:

WARNING: 0x40029aa0: GenSCSIProtocol::get_unique_name: Unable to open device.

No idea what is causing this, but I've checked the rest of my systems and it's coming up on all of the systems.

[Jacob Levin]

Thanks for your help Robert. The following thread actually fixed my problem!

http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=1170580

[Jacob Levin]

I had a number of disk in my ioscan that had NOHW. I cleaned them up and the ignite works great