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Problem with the HP WEB, control tower session

Ivancin
Occasional Visitor

Problem with the HP WEB, control tower session

Hi!

I have a Enclosure for blades and the control tower software, and i download the licenses for blades in this page

https://h20340.www2.hp.com/customer/

i forget the pass for this page, i was introduced the pass wrong for 3 times, and my account has ben locked, how i can unlock my account???
3 REPLIES
Steven E. Protter
Exalted Contributor

Re: Problem with the HP WEB, control tower session

Shalom,

Contact the HP Repsonse Center. They unlock accounts or refer you to the folks that can.

SEP
Steven E Protter
Owner of ISN Corporation
http://isnamerica.com
http://hpuxconsulting.com
Sponsor: http://hpux.ws
Twitter: http://twitter.com/hpuxlinux
Founder http://newdatacloud.com
Ivancin
Occasional Visitor

Re: Problem with the HP WEB, control tower session

thanks for answering, but i connected with hp support in spain and they can´t help me.
I need an email of Web Administrator that can unlock my account. I send a feedback message to webadmin but i still with the problem. Thanks
Abhijith Madhav
Occasional Advisor

Re: Problem with the HP WEB, control tower session

There is a function on the License portal whereby you can have your password reset for you.

Simply click on the link right below the login boxes. There are many warnings that your account WILL be locked out and that you should utilize the "Forgot your password link above".

That link is:
https://h20340.www2.hp.com/customer/account_reset.php

Simply provide the Authentication Token from your Control Tower installation. This can be accessed by logging into your Control Tower and going to the System>Activation>License manager Screen.