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тАО09-24-2009 06:57 AM
тАО09-24-2009 06:57 AM
Installed SIM 5.3 hotfix and also upgraded to WEBES 5.6.
Now I can't access RSP in SIM (Options->Remote Support...). I get a "page cannot be displayed" error.
I've tried to restart the RSP and HPSIM services without success.
Any ideas?
Best regards
Mikael
Solved! Go to Solution.
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тАО09-24-2009 07:09 AM
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тАО09-24-2009 07:15 AM
тАО09-24-2009 07:15 AM
Re: Can't access RSP GUI
Yes, it has worked for some time. But it was not RSP that was upgraded, it was SIM and WEBES...
I will check with the customer and try to plan for a reboot.
Best regards
Mikael
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тАО09-24-2009 06:37 PM
тАО09-24-2009 06:37 PM
Re: Can't access RSP GUI
That's a good argument for *not* running any other production on the CMS.
O.
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тАО09-25-2009 01:04 AM
тАО09-25-2009 01:04 AM
Re: Can't access RSP GUI
Thanks for your posts!
/Mikael
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тАО09-25-2009 01:04 AM
тАО09-25-2009 01:04 AM