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12-05-2016 08:12 AM
12-05-2016 08:12 AM
Cannot delete device in HPRS
For some reason, after upgrading from HPRS v7.6 to v7.7, I can no longer delete a device. When I attempt to do so, I am left with a permanent 'Deleting Device' timer. If I refresh out of this, the device remains undeleted in the device list. This is frustrating as I need to remove some devices that no longer need to be registered. I have tried IE and Chrome so far in case it is a browser compatability issue, but no difference.
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12-12-2016 06:39 AM
12-12-2016 06:39 AM
Re: Cannot delete device in HPRS
I ha the same problem. As this was a test environment i reinstalled IRS. Do you found a smarter way?
regards
Heiko
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03-24-2017 01:38 AM
03-24-2017 01:38 AM
Re: Cannot delete device in HPRS
Currently I am experience the same problem, did you found any solution to this besides reinstalling IRS?
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04-20-2017 06:39 PM
04-20-2017 06:39 PM
Re: Cannot delete device in HPRS
try usin the rsadmin CLI commands to delete the device form the IRS database.
Sanjay Mundhra
I am a HPE Employee