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Cannot delete device in HPRS

Princes
Advisor

Cannot delete device in HPRS

For some reason, after upgrading from HPRS v7.6 to v7.7, I can no longer delete a device. When I attempt to do so, I am left with a permanent 'Deleting Device' timer. If I refresh out of this, the device remains undeleted in the device list. This is frustrating as I need to remove some devices that no longer need to be registered. I have tried IE and Chrome so far in case it is a browser compatability issue, but no difference.

3 REPLIES
IRS77
Visitor

Re: Cannot delete device in HPRS

I ha the same problem. As this was a test environment i reinstalled IRS. Do you found a smarter way?

 

regards

Heiko

shatra
Advisor

Re: Cannot delete device in HPRS

Currently I am experience the same problem, did you found any solution to this besides reinstalling IRS?

SANJAY MUNDHRA
Regular Advisor

Re: Cannot delete device in HPRS

try usin the rsadmin CLI commands to delete the device form the IRS database.