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02-26-2013 11:12 PM
02-26-2013 11:12 PM
Changed IP on CMS
Dear all,
we have a CMS that runs command view too with a changed host IP address.
Insight RS 7.0.5 and CV 10.2 is working fine, but we are unable to delete the entry with the old IP address from the device list (cannot delete hosting device).
How to do that?
Hope this helps!
Regards
Torsten.
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04-30-2013 07:14 AM
04-30-2013 07:14 AM
Re: Changed IP on CMS
Hello Torsten,
So, is the "DELETE" button greyed out?
Is the device in question disabled for monitoring?
What message do you see when you hover the mouse pointer on the "DELETE" button?
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04-30-2013 09:00 AM
04-30-2013 09:00 AM
Re: Changed IP on CMS
Hope this helps!
Regards
Torsten.
__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.
__________________________________________________
No support by private messages. Please ask the forum!
If you feel this was helpful please click the KUDOS! thumb below!
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04-30-2013 10:51 AM
04-30-2013 10:51 AM
Re: Changed IP on CMS
Hello Torsten,
Is there another device with the new ip address listed as well ?
Hosting Device IP addresses need/have to remain static/fixed. The ip address is used as part of the registration process, token etc. This is unknown area at the moment. Not sure that there is/will be an easy/simple fix.
Can you please raise a support ticket to investigate further?