- Community Home
- >
- Services
- >
- Insight Remote Support
- >
- EVA Alerting and Auto Case Creation
Insight Remote Support
1748202
Members
3048
Online
108759
Solutions
Forums
Categories
Company
Local Language
back
Forums
Discussions
Forums
- Data Protection and Retention
- Entry Storage Systems
- Legacy
- Midrange and Enterprise Storage
- Storage Networking
- HPE Nimble Storage
Discussions
Discussions
Discussions
Forums
Discussions
back
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
- BladeSystem Infrastructure and Application Solutions
- Appliance Servers
- Alpha Servers
- BackOffice Products
- Internet Products
- HPE 9000 and HPE e3000 Servers
- Networking
- Netservers
- Secure OS Software for Linux
- Server Management (Insight Manager 7)
- Windows Server 2003
- Operating System - Tru64 Unix
- ProLiant Deployment and Provisioning
- Linux-Based Community / Regional
- Microsoft System Center Integration
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Blogs
Information
Community
Resources
Community Language
Language
Forums
Blogs
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-27-2009 05:25 AM
07-27-2009 05:25 AM
EVA Alerting and Auto Case Creation
This is a two part post.
Part 1:
We have a new installation of HP SIM (v. 5.3 w/ SP1). We would like to get paged for all EVA 5000 events such as disk failures, controller issues, etc. We had a disk fail yesterday and I received an email because I am getting emailed for all CRITICAL events, but my alert did not work for my pager for EVA events. The reason I am breaking this up, is that I do not want to get paged for HP Software updates needed which also fall under the critical event.
Part 2:
When this hard drive failed, I did not get a case created automatically, like I do with our servers. Our EVA is under warranty and is listed in the OSEM interface.
If anyone could help with either parts of this post, I would be very grateful!
Part 1:
We have a new installation of HP SIM (v. 5.3 w/ SP1). We would like to get paged for all EVA 5000 events such as disk failures, controller issues, etc. We had a disk fail yesterday and I received an email because I am getting emailed for all CRITICAL events, but my alert did not work for my pager for EVA events. The reason I am breaking this up, is that I do not want to get paged for HP Software updates needed which also fall under the critical event.
Part 2:
When this hard drive failed, I did not get a case created automatically, like I do with our servers. Our EVA is under warranty and is listed in the OSEM interface.
If anyone could help with either parts of this post, I would be very grateful!
The opinions expressed above are the personal opinions of the authors, not of Hewlett Packard Enterprise. By using this site, you accept the Terms of Use and Rules of Participation.
News and Events
Support
© Copyright 2024 Hewlett Packard Enterprise Development LP