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тАО01-12-2004 06:52 PM
тАО01-12-2004 06:52 PM
Entitlement info problem and Network Error
Hi all
I am having major problems with some new client installation, where i DONT get the Entitlement Information sections and i get a "Error-Network Error" on the top of the page on access using http://clientname:5060/start.html
I am using the A.03.00.026 on the clients and SPOP..
Any ideas?
thanks in advance...
I am having major problems with some new client installation, where i DONT get the Entitlement Information sections and i get a "Error-Network Error" on the top of the page on access using http://clientname:5060/start.html
I am using the A.03.00.026 on the clients and SPOP..
Any ideas?
thanks in advance...
3 REPLIES 3
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тАО01-13-2004 03:11 AM
тАО01-13-2004 03:11 AM
Re: Entitlement info problem and Network Error
Hi,
I saw the only one time this problem; it was solved by inserting isee server into hosts file. If they are HP-UX clients then just insert into /etc/hosts
hostname_of_ISEE_server
Just a thought...
Best regards,
Ettore
I saw the only one time this problem; it was solved by inserting isee server into hosts file. If they are HP-UX clients then just insert into /etc/hosts
Just a thought...
Best regards,
Ettore
WISH? IMPROVEMENT!
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тАО01-13-2004 08:18 PM
тАО01-13-2004 08:18 PM
Re: Entitlement info problem and Network Error
Hello,
if you recieve a notwork error when displaying the Client UI, check the proxy setting, is the proxy correct, can the name be resolved is the user/password correct.
For sure the system need to know which IP address belongs to isee.europe.hp.com.
If all this seams to be correct, but the connection still does not work, trace the network traffic or check the log on the proxy if the authoriation works fine.
Regards
Frauke
if you recieve a notwork error when displaying the Client UI, check the proxy setting, is the proxy correct, can the name be resolved is the user/password correct.
For sure the system need to know which IP address belongs to isee.europe.hp.com.
If all this seams to be correct, but the connection still does not work, trace the network traffic or check the log on the proxy if the authoriation works fine.
Regards
Frauke
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тАО09-05-2004 11:44 PM
тАО09-05-2004 11:44 PM
Re: Entitlement info problem and Network Error
Hi Terence,
I am experiencing the same problem.
Did Fabio's suggestion solve your problem?
Your response is appreciated.
mogamat.thompson@hp.com
Mogamat
I am experiencing the same problem.
Did Fabio's suggestion solve your problem?
Your response is appreciated.
mogamat.thompson@hp.com
Mogamat
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