Events are seen in SIM but not seen in System Event Analyzer

[Alice Seeley]

I have a few systems that we have configured using sim 5.3 and remote support advanced 5.3, we ran the hpux command to generate a test event and we see the event in SIM but there is nothing listed in System Event Analyzer. Has anyone else run into this issue?

[ITRC Test-CH]

Hi Alice,
Do you find a WEBES subscribtion on the HP-UX systems?
Regards, Werner

[Alice Seeley]

yes we have it in the hpux system. Also see the wbem event in sim but the system was not automatically added into the system event analyzer.

[Frank Alden Smith]

Alice,

How did you verify the subscription? In other words did you use the following command at the command line?

# /opt/sfm/bin/evweb subscribe -L -b external

Or did you use the System Management Homepage on the HP-UX server to view external subscriptions?

In either case you must see a subscription for HPWEBES (on the CMS) for HP_Alertindications.

Also do you see a type 4 service event in HP SIM?

Armed with this information I may be able to help.

Take care,
frank

[Alice Seeley]

Frank, I used the command you posted to verify if subscriptions were set up to go and then saw the event in sim as a type 4. Still not an event in sea. Have called support to see if they can help me, thanks!

[LIEUREY]

I have got the same problem with RSP 5.40.
The subcription are OK, I get the link with HPSIM (50004) and WEBES (7906) but we see the event in SIM but there is nothing listed in System Event Analyzer.