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Insight Remote Support
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Getting Started with HP RSI

Occasional Visitor

Getting Started with HP RSI



I would like to use HP Remote Support for my servers. Can someone tell me a HP telephone contact (preferentially in Germany) who can describe the services of HP Remote Services and help me to get the software run?





Re: Getting Started with HP RSI

Hi Claudio,

On http://h18004.www1.hp.com/products/servers/management/insight-remote-support/overview.html  start link you  get more information about IRS and the kits of the current versions of IRS. "Insight Remote Support Next Generation" leads you to the new version version 7 of IRS.

IRS submits service events and configuration collection of the remote support eligible and enabled devices to HP. In case of a HW problem, it's being recognized much quicker and in most cases a error analysis is already available.

Your local HP sale or HP partner can give you more detaile information to your questions or organize a contact with a local IRS expert.


Regards, Werner