Insight Remote Support
cancel
Showing results for 
Search instead for 
Did you mean: 

HP IRS 7.0.9/HP SIM adapter, logon to SIM failed

Koen Somers
Contributor

HP IRS 7.0.9/HP SIM adapter, logon to SIM failed

Hello,

 

I installed IRS 7.0.9 on a windows 2008 R2 server. This server is also running HPSIM 7.3.0.

HPSIM was installed before IRS and the HPSIM adapter is installed correctly.

When I enable the HPSIM adapter in IRS and enter the credentials for HPSIM (These credentials work perfect when logging into HPSIM itself) I always get: "Error validating Credentials, logon to SIM failed"

 

What is wrong?