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08-31-2012 02:05 PM
08-31-2012 02:05 PM
HP Insight Remote Support 7.0.5
Hello,
does somebody know, when HP Insight Remote Support 7.0.5 will be available?
Thanks.
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09-30-2012 12:21 PM
09-30-2012 12:21 PM
Re: HP Insight Remote Support 7.0.5
I just downloaded and installed it today... Looks Very different but it was easy to setup...
It needs Windows 2008 / 2008 R2 to install on though - which threw me as I tried to install on Windows 2003 and the installer just crashed without error...
I was up and running in less than 30 minutes... Very happy, apart from the 30 character restriction on email address - mine is 31 characters..!
Enjoy...
mc
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09-30-2012 12:34 PM
09-30-2012 12:34 PM
Re: HP Insight Remote Support 7.0.5
Hi,
Good to hear... Can U tell me where U found the software? Just checked the HP site but cannot find it...
Kr,
Bart
If my post was useful, clik on my KUDOS! "White Star" !
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09-30-2012 12:40 PM
09-30-2012 12:40 PM
Re: HP Insight Remote Support 7.0.5
Here you go:
I downloaded the installer from here: https://h20392.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=REMOTESUPPORT
Documentation is available here: http://h20000.www2.hp.com/bizsupport/TechSupport/DocumentIndex.jsp?contentType=SupportManual&lang=en&cc=us&docIndexId=64179&taskId=101&prodTypeId=18964&prodSeriesId=5196908
It is still referenced on parts of the HP website as "HP Insight Remote Support Next Gen Software" - I guess that will be updated in the coming days/weeks...
Have fun...
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09-30-2012 01:21 PM
09-30-2012 01:21 PM
Re: HP Insight Remote Support 7.0.5
Thanks!
I will try it asap...
If my post was useful, clik on my KUDOS! "White Star" !
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10-23-2012 07:13 AM
10-23-2012 07:13 AM
Re: HP Insight Remote Support 7.0.5
Finally also installed it, works fine.
But, it does not recognize registered CarePacks on the server - although on the HP warranty lookup page they are listed and fine.
Did you experience the same?
Best,
Thomas