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HP Insight Remote Support 7.0.5

ThoMas_32
Advisor

HP Insight Remote Support 7.0.5

Hello,

 

does somebody know, when HP Insight Remote Support 7.0.5 will be available?

 

Thanks.

5 REPLIES
mc1903-1
Advisor

Re: HP Insight Remote Support 7.0.5

I just downloaded and installed it today... Looks Very different but it was easy to setup... 

 

It needs Windows 2008 / 2008 R2 to install on though - which threw me as I tried to install on Windows 2003 and the installer just crashed without error...

 

I was up and running in less than 30 minutes... Very happy, apart from the 30 character restriction on email address -  mine is 31 characters..!

 

Enjoy...

 

mc

Bart_Heungens
Honored Contributor

Re: HP Insight Remote Support 7.0.5

Hi,

 

Good to hear... Can U tell me where U found the software? Just checked the HP site but cannot find it...

 

 

Kr,

Bart

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mc1903-1
Advisor

Re: HP Insight Remote Support 7.0.5

Here you go:

 

I downloaded the installer from here: https://h20392.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=REMOTESUPPORT

 

Documentation is available here: http://h20000.www2.hp.com/bizsupport/TechSupport/DocumentIndex.jsp?contentType=SupportManual&lang=en&cc=us&docIndexId=64179&taskId=101&prodTypeId=18964&prodSeriesId=5196908

 

It is still referenced on parts of the HP website as "HP Insight Remote Support Next Gen Software" - I guess that will be updated in the coming days/weeks...

 

Have fun...

 

Bart_Heungens
Honored Contributor

Re: HP Insight Remote Support 7.0.5

Thanks!

I will try it asap...

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Kofl
Occasional Visitor

Re: HP Insight Remote Support 7.0.5

Finally also installed it, works fine.

 

But, it does not recognize registered CarePacks on the server - although on the HP warranty lookup page they are listed and fine.

 

Did you experience the same?

 

Best,

Thomas