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HP Insight Remote Support

Frikkie Du Preez
Occasional Contributor

HP Insight Remote Support

Hi, how do I force a registration of clients in HP Insight Remote Support and where can I find the logs to see why the registration failed.


The clients all appear in HP Insight Remote Support  but the registration status inicate registration error. (see attach irs.jpg)


 HP Insight Remote Support is registered and connected, no firewall blocking as well (see regstatus.jpg)


Thx in advance




P.S. This thread ahs been moved from IT Asset Manager / Connect-IT Support and News Forum to Insight Remote Support > General. - Hp Forum Moderator