HP Insight Remote Support Login/Password

[brett_d]

Does anyone know how to reset the password and login for insight remote support? I had set this up a while ago, and I can't seem to login with any login/password combination that would have been used. I have also tried accounts in the administrator group with no luck.

[toddg1]

The administrator account on the local box (not in an LDAP group) is generally the account that is used.

In any case, the user for Insight Remote Support must be a member of the Administrator Group as

defined on the box on which is it running.

If this doesn't spark your memory - you would need to open a support case with HP to have support

assist you with this request.