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тАО05-19-2009 02:41 AM
тАО05-19-2009 02:41 AM
Is this alert something to be concerned about? HP Remote Support Software Management Agent Lost Connectivity Alert Does anyone know how to restart the polling of the software Management agent. It stated that it hadn't contact HP for three days.This is the only notification you will receive for this outage.Please investigate the problem and take appropriate action.Note: this alert ONLY pertains to the Software Management Agent. Other software components such as incident processing, data collections,
remote connectivity, etc. may not be affected.
Thanks!
remote connectivity, etc. may not be affected.
Thanks!
Solved! Go to Solution.
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тАО05-19-2009 06:47 AM
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тАО05-19-2009 11:22 PM
тАО05-19-2009 11:22 PM
Re: HP RS Software Management Agent Lost Connectivity Alert
Hi There
Basically you get this alert because the Software Download manager has not checked for updates within 3 days.
Fix: go in and set it to check for updates every 2nd day
At least that worked for me seems the backend does not retain that you have set this to a higher value than 3 day
In my case I had set it to weekly checking
Cheers
Kurt
Basically you get this alert because the Software Download manager has not checked for updates within 3 days.
Fix: go in and set it to check for updates every 2nd day
At least that worked for me seems the backend does not retain that you have set this to a higher value than 3 day
In my case I had set it to weekly checking
Cheers
Kurt
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