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HP SIM 5.3 SP1 with RSA 0530 with Webes 5.5 SP1

HP SIM 5.3 SP1 with RSA 0530 with Webes 5.5 SP1

I have installed HP SI 5.3 SP1 with Webes 5.5 SP1.

When i have one incident nothing talk me from HP.

Anyone knows if i have to do anything a internal HP ???? O have to put an adress electronic for send incidents ??? what is the adress electronic ????
2 REPLIES
ITRC Test-CH
Trusted Contributor

Re: HP SIM 5.3 SP1 with RSA 0530 with Webes 5.5 SP1

What's necessary and what's to do to send automatic service incidents to HP is described the manuals you can download from http://docs.hp.com/en/netsys.html#Remote%20Support%20Pack .

Regards, Werner

Re: HP SIM 5.3 SP1 with RSA 0530 with Webes 5.5 SP1

I have no notification when i have a test event.

Where i can view what is ocurrs ? In logs in what directories ?

A lot of thanks....