Insight Remote Support
cancel
Showing results for 
Search instead for 
Did you mean: 

HP SIM 6.0 and warranty/support contract managment

FaCh
Occasional Contributor

HP SIM 6.0 and warranty/support contract managment


I have just installed HP SIM 6.0 on Linux. I would like to know if it's possible to retrieve information about HP support contract linked to my servers directly from HP database.

4 REPLIES
Danilo B
Frequent Advisor

Re: HP SIM 6.0 and warranty/support contract managment

Hi,

probably yes, you need to install/setup the RSSWM module. I saiyd 'probably' because I assume linux and windows sim environments would be quite similar (as I use sim on windows server)

RSSWM is part of SIM 6 installation but in my case it didn't work out of the box. I had to download and install Remote Support Advanced

http://h18000.www1.hp.com/products/servers/management/insight-remote-support/supportpack/index.html

Regards, D.
Michael Wyant
Trusted Contributor

Re: HP SIM 6.0 and warranty/support contract managment

No it is not possible for you to install the Insight Remote Support package. Per the attached Release Notes it can ONLY be installed on a Windows product.

Good Luck!
FaCh
Occasional Contributor

Re: HP SIM 6.0 and warranty/support contract managment

Ok, thank for the informations!
FaCh
Occasional Contributor

Re: HP SIM 6.0 and warranty/support contract managment

OK