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HP SIM ISEE Remote Support

Danny Villazon
Occasional Advisor

HP SIM ISEE Remote Support

After registering with HP i get the warranty information and then i get am error on the second tab.

Remote Support System List

Action Status Message:


Fault
Array
(
[faultcode] => soapenv:Client
[faultstring] => Access denied: IP address is not trusted for root access.
[detail] =>
)

1 REPLY
Avinash Agarkar
Valued Contributor

Re: HP SIM ISEE Remote Support

Hi,

You need to check your firewall setting and 80 port this is the problem with connectivity.

Thanks,
Avinash
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