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HPUX 11.0: Instant Support Enterprise Edition (ISEE Tool)

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LG Porter
Frequent Advisor

HPUX 11.0: Instant Support Enterprise Edition (ISEE Tool)

What is the offical release date of the ISEE tool? What is the offical date that HP Predictive will no longer be supported? I have heard conflicting dates. Also, at what point will it the ISEE tool be bundle together with all the requirements as predictive is today?
4 REPLIES
James R. Ferguson
Acclaimed Contributor

Re: HPUX 11.0: Instant Support Enterprise Edition (ISEE Tool)

Hi:

Perhaps this helps:

http://www.hp.com/hps/briefs/customerfaqs.pdf

Regards!

...JRF...
LG Porter
Frequent Advisor

Re: HPUX 11.0: Instant Support Enterprise Edition (ISEE Tool)

James, I can't open that site with my internet browser. I have also attempted to download the pdf file and can not. Any additional information that you can supply would be greatly appreicated. Thanks
James R. Ferguson
Acclaimed Contributor
Solution

Re: HPUX 11.0: Instant Support Enterprise Edition (ISEE Tool)

Hi (again):

OK. The FAQ states (in part) that Predictive Support will be discontinued June 30, 2003 until which time it will be supported with "standard updates and patches". It then says, "Predictive end of service begins April 1, 2004. After this date, Predictive events for HP-UX will no longer be processed".

Regards!

...JRF...
Steven E. Protter
Exalted Contributor

Re: HPUX 11.0: Instant Support Enterprise Edition (ISEE Tool)

As soon as its released, I'm putting it on my sandbox server. I can't wait.

SEP
Steven E Protter
Owner of ISN Corporation
http://isnamerica.com
http://hpuxconsulting.com
Sponsor: http://hpux.ws
Twitter: http://twitter.com/hpuxlinux
Founder http://newdatacloud.com